Introducing the new infoXpert HelpDesk Portal

The HelpDesk Portal is our new Self Service Support application that enables you to:

  • Post any questions and requests to our team using the “New Ticket” button,
  • Follow up and track the progress and history of your requests.

After Easter, incoming emails to our helpdesk (helpdesk@infoxpert.com.au) will be created as request tickets and email notifications automatically sent whenever a request is updated by the infoXpert Support Team.

How does the infoXpert HelpDesk Portal work?

Submit a request to our HelpDesk Portal either by ...

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What’s coming up in 2014

We’re excited to share what we’ve got planned for you during 2014 – here is a sneak peak of what you can look forward to.

New HTML5 based modules 

  • New Navigator module – quickly read a group of documents from a folder, search results or In-Tray within your web browser.
  • New Workbench module – drag and drop documents into your web browser to view, apply meta data and save to infoXpert.
  • New Auto Reply Generator – save time using the document wizard to generate ...
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Customer Conference & Workshop 2014

Join us for this year’s infoXpert Customer Conference & Workshop to be held in Cairns from the 26th to 28th May 2014.

The infoXpert Customer Conference & Workshop provides an excellent opportunity for all infoXpert eDRMS customers to learn how to implement many of the advanced product functionality as well as keep up to date on some of the latest information management topics that can assist their organisation to comply with their records management obligations.

Venue for ...</a></p><a class= Continue Reading ?

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