Support

We recognise that Customer Support Services are just as important as the Enterprise Document Management, Records Managment & Content Management system itself.

That's why we offer the infoXpert Software Support Agreement. Services provided to Customers with current Support and Maintenance Agreements will need login to the infoXpert Content Portal using the Login and Password supplied by infoXpert. If you are unable to locate your login and password please contact your infoXpert Support Representative.

infoXpert Customer Support & Content Portal (including Downloads)
The following links can be used by infoXpert Customers with a current Software Support Agreement:

Our Service 

Login to infoXpert Customer Support & Content Portal

Provides access to:

  • Documentation including manuals, how to sheets and installation references 
  • Downloads, updates and patches 
  • Knowledgebase Including Information Bulletins and Support Articles 
  • News & Events 
  • Newsletters 

For users of the InfoVision Windows Based eDRMS you can login to the Customer Support & Content Portal using the below link:

Login to InfoVision eDRMS Customer Support & Content Portal

 

Support Request  Submit Customer Request (Enhancement / Bug / Query)
 

 




Arrange Upgrade to Version 8